Welcome to Tripcart. These Product Terms of Service govern your access to and use of our booking software product, including any content, functionality, and services offered on or through https://tripcart.com/.
By using our product, you agree to comply with and be bound by the following terms.
1. Acceptance of Terms
By purchasing, registering, accessing, or using the product, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must discontinue use of the product.
2. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of changes by posting updates on our website or via email. Continued use of the product following any modifications constitutes acceptance of those changes.
3. Services Provided
Our platform provides users with:
- A day-to-day management system for bookings.
- A booking engine that facilitates tour and activity bookings.
- The ability to create a customized travel website.
- Tools to manage sales, payments, and customer information.
4. Licensing Policy
Upon purchasing our product, you are granted a non-transferable, non-exclusive license to use the product as per the terms outlined.
All intellectual property related to the product, including software and content, remains the property of Tripcart.
5. Product Compatibility
We make every effort to ensure that the software works on major browsers and platforms. However, we do not guarantee compatibility with all versions, and the user is responsible for ensuring their system meets the necessary technical requirements.
6. Delivery
Upon purchasing or subscribing to our product (s), you will receive access to the platform within a few minutes. If there are any delays, we will notify you as soon as possible.
7. User Responsibilities
- You are responsible for the content you upload, including tour packages, descriptions, pricing, and images.
- You must maintain the security of your account, including keeping your password confidential.
- You must comply with local and international laws when using our platform.
- You agree not to misuse the platform for unlawful activities, fraudulent bookings, or spamming.
8. Browser Compatibility
We strive to ensure that our platform is compatible with the most recent versions of popular browsers. However, we are not responsible for any performance issues or limitations experienced with outdated or unsupported browsers.
9. User Content
You retain full ownership of any content you upload or submit through the platform, including but not limited to travel itineraries, reviews, photos, and other media. Tripcart does not claim any ownership rights over your Content. You remain the sole owner of your content and are responsible for ensuring that it complies with all applicable laws and regulations.
Please note that while Tripcart provides the platform for sharing and showcasing your content, you are fully responsible for the legality, reliability, and appropriateness of all content you upload. You agree that you have all necessary rights to the content and that it does not infringe on any third-party rights.
Tripcart reserves the right to remove any content that violates our Terms and Conditions or is deemed inappropriate, harmful, or unlawful.
10. Updates
We may periodically update the software to enhance or improve functionality. It is your responsibility to ensure that you install these updates to maintain optimal service use.
11. Bookings and Payments
- Users of our software are responsible for managing their own bookings and payments.
- Payment processing is provided by third-party payment gateways. We are not responsible for any issues arising from payment transactions.
- We are not liable for any disputes between users and their customers related to bookings or services offered.
12. Fees and Subscriptions
- Access to our product may be subject to subscription fees. All payments are non-refundable unless otherwise stated.
- We reserve the right to change our pricing and billing methods upon prior notice.
13. Cancellation and Refund Policy
- Each user selling tour packages is responsible for their own cancellation and refund policies, which must be clearly communicated to their customers.
- We are not liable for any cancellations or refunds between users and their customers.
14. Account Termination
- We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, illegal, or harmful behavior.
- Users may terminate their accounts at any time, and all their data will be deleted within 30 days of termination.
15. Limitation of Liability
We are not liable for any indirect or incidental damages, including lost profits or data, resulting from the use or inability to use the product.
16. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or losses resulting from:
- Your use of the product.
- Any violation of these terms or applicable laws.
- Any disputes between you and your customers.
17. Third-Party Services
- Our platform may integrate with third-party services, such as payment gateways. We do not control these third-party services and are not responsible for their actions.
- Your use of third-party services is subject to their own terms and conditions.
18. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Digital Thrive Labs Inc.
322 Colrain Shelburne Road
Shelburne Falls, MA 01370, US
[email protected]
Effective Date: 31st October, 2024